5 body language moves that make you a bad boss; are you guilty?
In communication, body language carries more than half the message. Psychologist Albert Mehrabian called it the 7-38-55 rule – words, tone of voice and body language, respectively, make up the entirety of person-to-person communication. More controllable are word choice and tone of voice; however, nothing is more telling of the "truth" in our message than nonverbal indicators.
Certain gestures not only make the speaker look like a liar but can also serve to undermine one's position of influence. Managers, in particular, need to be mindful of conveying silent messages that show confidence and respect rather than doubt or disdain. Inconsistencies present weak communication and, over time, even weaker leadership.
A supervisor with negative body language has limited influence. Here are just a few negative cues that may be repelling your audience and rendering you ineffective:
Touching your face. Covering a portion of your face has a negative connotation because it suggests hiding something (e.g. disdain, mistrust, annoyance, doubt). It is especially important not to touch your face when giving a directive or providing feedback. When a person touches his or her face while speaking to others, in general, it suggests doubt – in what you or the other person is saying. It also sends the subliminal message that perhaps you are hiding something – the truth, or at the very least, the fact that you are uncertain about what you are saying.
Lack of eye contact. What you focus on is what is important to you at the moment. If a worker approaches you for conversation and your eyes are almost completely diverted during the entire encounter, you are showing a lack of respect and interest, regardless of your verbal response. You may think you are being attentive while multi-tasking, however, you are sending the unspoken message that "you are not my priority" or that "you are a bother."Full Article at AL.com
By Michelle Powell CEO of Professional Manner April 14, 2014